Assured Audio Visual, Inc. is a growing Company. We’re looking for a Super Star Customer Service/Inside Sales professional who wants to make an impact in what they do and the community. Come grow your career and help us grow together. We are an Audio Visual technology company. We specialize in setting up equipment for events, installation and repair, service, and sales of audio visual technology equipment.

 

If this sounds like you, we want to talk to you!

 

• You’re looking for a Company that values your contribution and you can see the results of your hard work. You want the ability to provide suggestions and your opinion matters.

• You like to coordinate events and projects.

• You believe the culture of a company is directly related to its success.

• You live and rely on your calendar and love when an event is planned months in advance.

• You are always ready to tackle new projects.

• You like to proactively communicate important updates before someone asks you for them

• You are incredibly reliable and believe being 15 mins early is being on time.

• Managing and building relationships, both internal and external, comes easily to you

• You like to keep up and learn new technologies.

• You feel comfortable giving, receiving and managing feedback.

• You pay attention to all the details all of the time.

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Key Responsibilities of the Customer Service/Inside Sales:

• Answering incoming phone calls and be the ambassador of the company

• Greet every team members and customers with a smile, energy, and enthusiasm every day.

• Answer phone calls, customer inquiries, assist with providing quotes

• Be the main point of contact for the customer and team to rely on.

• Create Work Orders, review schedules and dispatch technicians

• Contact vendors, complete Vendor application forms, provide insurance information to customers, and keep track of outstanding tasks that need to be completed and provide the customer and team with updates.

• Administrative responsibilities such as helping the team be more organized, filing, photocopying, scanning, proof read and compose correspondences, double checking Work Orders and Quotes for completeness.

• Keeping track of inventory and organizing inventory when needed

• Help with occasional event set ups, deliveries and pick ups when needed.

• Occasional after hours and weekends work may be needed based on customer demands

Minimum Requirements

• A high school graduate and completed some college classes.

• Excellent Customer Service, high energy and positive demeanor

• Ability to work well in a close team environment

• Excellent communication skills, both written and verbal

• Excellent organizational, analytical skills and problem-solving skills.

• Strong attention to detail - achieve thoroughness and accuracy when accomplishing a task

• High sense of urgency/initiative

• Good computer skills

• 6 months – 1 year of office administrative experience

• Desire to learn and understand audio visual and technology functions to explain and demonstrate to the customer.

• Ability to travel occasional to customer’s events and socials.

• Possess reliable transportation and provide proof of vehicle insurance

• Ability to lift up to 25 lbs

 

If this position sounds like it's for you, please submit your resume! We want to talk to you immediately.

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